One of the things I do is speak on communication skills to business managers and entrepreneurs.
Why communication? Because being able to communicate your visions, expectations, requests and feedback - consistently, honestly and clearly - is a fundamental business-building skill.
And as business guru Peter Drucker says, “60% of all management problems result from faulty communication.”
So I was delighted to talk to a senior manager in a huge, successful IT company today about the biggest challenges he faces. It turns out it’s communicating: making sure he represents his company properly to outsiders, and that he and his team can communicate clearly, quickly and strategically with superiors and peers throughout the company.
“Being able to get a point across or develop a thought is the key to being successful,” he says. “Communication skills are ultimately what separate people who are successful in business from people who aren’t.”
Look for upcoming posts from me on some of the biggest communications challenges that business people face.
We've all heard the cliché, “a failure to communicate.” Let’s re-focus on communicating for success.