
* In order for Obama to demonstrate his empathy for the average citizen, he portrayed himself as the American everyman: shooting hoops with voters, conducting kitchen-table talks for a national TV infomercial audience and even wearing jeans and sneakers at campaign stops. LESSON: Be like your customers.
* If John F. Kennedy was the first TV president, Obama is the first Internet president. The Web-savvy former senator used text messaging, Facebook, YouTube and Twitter to recruit Obamamaniacs and raise millions in campaign contributions. LESSON: Grow with Web 2.0.
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